Services and General Information

The Juilliard School offers an abundance of services to facilitate the educational and artistic experiences of each student. These encompass a wide spectrum, ranging from a fitness center, to a collection of instruments, to an English Resource Center. Through the comprehensive services available, students can find the assistance that they need, all within the Juilliard facilities. Note: In accordance with New York City law, smoking is not permitted in the building

Academic Support Services
The Juilliard School Office of Academic Support Services (O.A.S.S.) provides focused services for low-income students, first generation college students, students with disabilities, and students typically underrepresented in higher education. The goal of these specialized services is to maximize the academic success and persistence to graduation of all students. For further information, go to the Academic and Curricular Policies section of this handbook, or contact the  vice president for enrollment management    at 799-5000, ext. 213.

Addresses and Phone Numbers (Students)
A student directory containing student ID photos, telephone numbers, e-mail addresses, and box numbers is available on the Juilliard Intranet at http://connect.juilliard.edu/dir/. If you change your address or telephone number, you must report the change to the Registrar’s Office (Room 224) as soon as possible.

Advertising
Do you have something to sell? Reach a wide audience by placing an ad in The Juilliard Journal. It's cheap and effective. To find out how,stop by the Publications Office, Room 442A, or call ext. 340.

See also Posting Notices .

Bookstore
The Bookstore is located on the south side of 66^th St. between Broadway and Amsterdam Ave., just a few steps west of the main School entrance. The Bookstore offers a wide variety of sheet music, scores, general books on classical music, theater and dance, imprinted clothing, stationery, souvenirs, historic and modern CDs, DVDs, and all texts and course materials required and recommended at The Juilliard School.

Visit the Bookstore Web site at bookstore.juilliard.edu.
Telephone: 212-799-5000, ext.237
Fax: 212-799-0469
E-mail: bookstore@juilliard.edu
Hours: Monday - Saturday 10:00 a.m. - 6:00 p.m.

Borrowing Instruments
The School maintains a collection of instruments available for student use. String instrument inquiries are made through Eric Grossman, the string curator, at extension 7309. The string collection is located in room 315.

Auxiliary Wind and Brass instruments are for the use of students for orchestra and official school events only. Requests to use these instruments must be made through the Ensemble Operations Office, Room 315, ext. 7310. Any event outside of these pre-approved ensemble events will require a signature from the coach or teacher involved, and instruments will be loaded out only as we are able to accommodate. Requests will be evaluated on a case by case basis.

Chamber Music
Please read the Chamber Music Information packet, available from the Chamber Music Office at the beginning of the school year. For information about Chamber Music, see Chamber Music Policy in the Academic and Curricular Policies section of this handbook. See also Chamber Music Performance Activities on the Juilliard Web site.

Communications With Students
All College Division students have a Juilliard mailbox and e-mail account that must be checked on a regular basis. Communications from faculty and administration will be disseminated via these means. In addition, students are expected to check the Juilliard Intranet daily for important announcements.

Student Mailboxes
Student mailboxes are located on the east end of the second floor outside of the mailroom. See Mail Services for further information.
Student E-mail Accounts
Juilliard.edu e-mail accounts are set up for each enrolled student by the I.T. Department. If students have problems accessing their account, they should contact the I.T. Help Desk at ext. 7121. Please note that e-mail communications from faculty and administration are sent only to your Juilliard account.
Juilliard Intranet
The Intranet conveys important announcements from Juilliard offices and contains a student directory. It can be accessed from the Juilliard Web site, or at http://connect.juilliard.edu
WebAdvisor
All Juilliard students have access to their grades, class schedules, holds, financial aid awards and missing document information, and profile (preferred address) on the Web through WebAdvisor. WebAdvisor can be accessed from any computer with an Internet connection. There is a link on the main Juilliard Web site (under CURRENT STUDENTS) and on the Intranet. Log in using your regular network user ID and password. Please check your records on WebAdvisor regularly. Any discrepancies in your schedule or preferred address should be reported to the Office of the Registrar. Grades will be posted each semester according to the following schedule: fall grades in the first week of January; spring grades one week after the end of the term.

Communication and Writing Center
Tutoring through the Communication and Writing Center is a service provided by the International Advisement Office in collaboration with the Office of Academic Affairs and Department of Liberal Arts. Students who need assistance with their grammar, reading, writing, or conversation skills are encouraged to attend the Communication and Writing Center, where eight experienced tutors provide a total of 48 hours of tutoring each week. Tutoring service provided through the center is free to Juilliard students. The center is located on the fourth floor near Stairwell D. Contact the International Advisement Office for more information.

Competition Information
The Office of Career Development (Room 476) keeps an extensive file of current competitions. Copies of information and applications may be obtained for most competitions. More information about the Office of Career Development can be found in the Juilliard Resources section of this handbook.

Computer Labs
There are two computer labs at Juilliard. The main Lab is located in Room 248, and offers Macintosh and Windows machines for student use. It is divided into two sections: a general access lab (Internet access, word processing, scanning), and a music technology classroom (notation, sequencing, audio editing). The lab is available to students with valid ID cards during building hours.

A second facility, the Residence Hall Lab, is available on the 19th floor of the Rose Building. It is open 24 hours a day, seven days a week, for residents of the residence hall, and 7 a.m.-midnight each day for non-resident students. Internet access and word processing are provided in this lab. In addition to these labs, a number of Internet access workstations are provided around the building, including in the library, on the fifth floor, and in the Office of Student Affairs.

A valid Juilliard ID is required for access to Juilliard's computing facilities. Each student has a unique login account, which must be activated prior to first use. To activate your account, you must bring your ID card to the Main Lab during normal hours of operation. Alumni and guests are not permitted access to either facility.

For information about policies regulating the use of computers at Juilliard, see also computer use policy.

Dining Hall
In the Rose Building, which is just a quick walk down the Milstein Plaza, is the Juilliard and School of American Ballet cafeteria. It offers an assortment of hot entrees, sandwiches, salads, desserts, grilled items, and a variety of snacks. When the dining hall is closed, vending machines with soda, juice, and snacks are available on the third and 11th floors of the Rose Building and the second and fifth floors of the Juilliard Building. The dining hall is managed by Aramark Food Services.
Hours are:

DINING HOURS
The Juilliard and SAB Cafe
Monday - Friday
Breakfast	7:30 a.m. - 11:00 a.m.
Lunch	11:00 a.m. - 2:30 p.m.
Dinner	4:30 p.m. - 7:30 p.m.
Saturday
Breakfast	8:00 a.m. - 11:00 p.m.
Brunch	11:00 a.m. - 2:30 p.m.
Dinner	5:00 p.m. - 7:00 p.m.
Sunday
Brunch	11:00 a.m. - 2:30 p.m.
Dinner	5:00 p.m. - 7:00 p.m.

Faculty Messages
Messages and lesson cancellations for faculty should be submitted to Room 536, or by leaving a message at ext. 352. If you need to cancel a lesson, please be considerate and call at least one half hour prior to your scheduled lesson. Please note that the faculty assistant does not take messages from students who will be absent from classes. Dance, Drama and Jazz faculty are best reached through those departments' offices.

Faxes
Students may receive faxes through The Juilliard School's fax number (212-724-0263). Student faxes received between 9 a.m. and 5 p.m. are immediately placed in student mailboxes. Faxes received later are delivered the following workday. Students may send faxes for a nominal cost with prior permission from the Dean's Office. Charges are posted in the fax room. Fax service is also available at other locations in the area. There is a list posted in the fax room.

Fitness Center
The Fitness Center is located on the 22nd floor of the Meredith Willson Residence Hall and is open  seven days a week for all Juilliard students, staff, and faculty during the academic year. Use of all strength training equipment (Cybex Machines) and the treadmills and the Fitness Center is limited to the hours of 8 a.m.-midnight, seven days a week for resident students. Non-residents are limited to 8 a.m.-10 p.m., seven days a week, and must present identification at the 11th-floor Security desk to obtain entrance. The Fitness Center is not open to spouses, guests or other non-Juilliard personnel.  The following policies apply to the Fitness Center:

A Fitness Center registration form must be filed in the Office of Residence Life before using the Fitness Center.

The Fitness Center is for Juilliard student, faculty, and staff use only.

Dress appropriately. Wear comfortable clothing that allows for freedom of movement: t-shirts, shorts, sweats. Do not wear cut-offs, zippers, buttons, hooks, dresses, or jeans. No sandals, heeled shoes, or boots are permitted. Remove belts and jewelry.

Sneakers (or appropriate rubber-soled shoes) must be worn at all times-bare feet are not permitted.

Bring a towel and wipe off the equipment after each use.

There is a half-hour limit on all equipment if someone is waiting to use it.

Radio playing is not permitted. Personal music devices (discman, walkman, MP3) are preferred.

Lockers are available for use while you are visiting the Fitness Center. Any locks left on lockers will be clipped and the contents of the locker will be brought to the Office of Residence Life.

Access to the fitness center requires a code that is changed three to four times a semester. In order to receive the access code via e-mail, each person interested in using the Fitness Center must sign a waiver form that shows understanding and compliance with policies set down for Fitness Center use.

Failure to abide by Fitness Center policies may result in disciplinary action. Non-residents found signing into the Fitness Center and abusing the visitation policy may be banned form access to the Meredith Willson building. Concerns about the Fitness Center should be brought to the attention of the Office of Residence Life on the 11th floor.

Health and Counseling Services

The Juilliard School Health and Counseling Services are located on the 22^ndfloor of the Meredith Wilson Residence Hall.
Health Services: 799-5000; Ext. 282
Counseling Services: Ext. 282 or 769-3918(confidential answering machine)
Health Services Fax: 769-6427
Health Services clinic hours(during the School year):    Mon-Fri.,9:20a.m. - 4:40p.m.
Walk-in hour: Mon - Fri.,1:30-2:30p.m.

ID Cards
Juilliard identification (ID) cards are authorized by the Registrar’s Office and are issued each academic year during the fall orientation and registration period. You must carry your official ID card at all times and present it upon request to any member of the administration or any security staff. When you enter the building, you are required to use your ID in order to gain access through the turnstiles. If you are unable to present an ID card, you may be asked to leave the building. The ID card is issued for your exclusive use only. Students should not loan their ID cards to other students or visitors to Juilliard. If you lose your ID card, report it immediately to the Office of Facilities and Engineering. Any use or misuse of the card prior to the report of its loss is the student's responsibility. A new ID will cost $50. ID cards must be returned to the Registrar's Office upon withdrawal from the School.

Instrument Repair/Insurance
Those who need to repair their instrument or obtain instrument insurance can make an appointment through the Dean's Office for a one-on-one consultation and referral. Student-owned instruments are not covered for damages by Juilliard within the school building, residence hall or for any school related activity on or off campus. Students are therefore strongly advised to purchase instrument insurance.

Job Listings
These can be found in the Office of Career Development, Room 476. Whether you are looking for a gig, a part-time job, or a teaching position after graduation, this office will be able to guide you in the right direction. The office publishes a monthly Job Letter bulletin. For information, visit the
Juilliard Job Letter area on the Juilliard Web site.

Juilliard Web Site
The Juilliard School Web site contains much useful information about the School. The home page is often used for important announcements, and the site has an index geared specifically for current students. There is also a searchable calendar of events, and the current course catalog is posted for Dance, Drama, and Music.

JUST for Success
The Juilliard Underrepresented Student Team (JUST) for Success is a counseling and mentoring program designed specifically to assist black and Latino students with their transition into the Juilliard community. Team members work closely with faculty and other administrators to help students resolve problems, and are committed to providing every support possible to ensure a supportive environment that promotes student success. Students encountering any personal or school related problem are encouraged to contact any one of the JUST committee members listed below:

Laurie Carter, Vice President and General Counsel and Executive Director of Jazz Studies, Room 222 (ext. 365) 

Alison Scott-Williams, Director, Diversity, Inclusion and Outreach, Room 245B (ext. 7447) 

Joan Warren, Vice President for Enrollment Management, Room 235 (ext. 211)

Geoffrey Scott, Senior Assistant Director of Admissions, Admissions Office (ext. 223)

Library Hours
The Lila Acheson Wallace Library is located on the fifth floor, to the left and around the corner from the elevators. Hours during the school year are:

Monday - Thursday, 8:30 a.m. - 9 p.m.
Friday, 8:30 a.m. - 7 p.m.
Saturday, 9 a.m. - 5 p.m.
Sunday, 2 – 7 p.m.

For detailed information about the Lila Acheson Wallace Library, go to the Juilliard Resources section.

Lockers
The lockers located on the second, third, and fourth floors have space for music, books, and instruments. Dance and drama students also have access to lockers in their respective locker rooms. Please go to the Office of Facilities and Engineering, Room 247, for matters concerning lost keys and confiscated items from lockers. Lockers must be vacated by May 31 of each year. Lockers are obtained as follows:

Dance students—lockers are assigned during the fall orientation and registration week by the Dance Office, Room 326.

Drama students—lockers are assigned at the beginning of the year by the Drama Office, Room 402.

Music students—lockers on the second, third, and fourth floors are assigned on the first day of classes by the Facilities Office, Room 247. There are a few larger lockers available for students with larger instruments. These lockers are obtained through the Orchestra Library, Room 317.

Lost and Found
You should report all thefts and lost and found items to the Office of Facilities and Engineering, Room 247. The office maintains lost items for the full year. You can pick up or drop off items between the hours of 9 a.m. - 5 p.m. You are strongly encouraged not to leave instruments, books, music, and valuables unguarded anywhere in the building. Students' property in school buildings is there at the risk of the owner, and the School is not responsible for loss, theft, or damage to such property for any cause. Students are advised to carry their own insurance on instruments and other valuables. Items lost or found in the residence hall should be reported to the Office of Residence Life.

Mail and Messages
Student mailboxes are located on the east end of the second floor (opposite the copy center).  Boxes are numerical. An alphabetical list of students and box numbers is posted near the mailboxes. Keys will be issued by the mailroom in Room 234. Check these boxes regularly for official notices, correspondence, and messages from students as well as faculty and administrative staff. The mailroom does not serve as an official post office and students are advised to mail any materials with important deadlines directly from the U.S. Post Office on Columbus Avenue at 68th Street. The School is unable to call students to the telephone or deliver telephone messages, except in cases of extreme emergency. Important messages will be taken and placed in the student mailboxes.

If you have a message for a music faculty member, bring it directly to the mailroom on the second floor. Dance and drama faculty members have individual boxes within their respective departments.

If you lose your student mailbox key, please go to the mailroom, Room 234. A replacement fee will be incurred.

Orchestra Library
The Orchestra Library is located in Room 317. This library contains more than 1,800 titles for use by the orchestral ensembles at Juilliard.  Music for all large ensembles (orchestras, repertoire class, contemporary ensembles) can be signed out from this library. Please see the librarians for details or for assistance with other large ensemble music questions.

Paychecks for Work-Study
Paychecks for work-study earnings will be placed in student mailboxes on the 13th and 28th of each month. Each check will cover earnings for hours worked in the previous pay period (e.g., the check on the 13th will cover earnings for the 15th through the 31st of the previous month).

Photocopying
Photocopying may be done in the library; the cost is $.15 per copy.

Posting Policies
There are bulletin boards located throughout the School designated for specific purposes. You may NOT post notices in the elevators, on doors, or on walls. All advertisements/fliers must be approved and posted by the Office of Student Affairs. All other notices will be removed. Student Affairs will take up to five official Juilliard recital announcements to post in the glass-encased boards by the elevators. The Office of Student Affairs guarantees posting within two business days.  Board locations & designations are as follows:

• First Floor
• • On the large board located by the first floor elevators you will find announcements of activities and some official notices. Take some time to glance over these announcements several times a week.
• Second Floor
  • There are three bulletin boards across from the student mailboxes for announcements of activities, performances, and official notices.
  • One bulletin board is located behind Room 219 in the vending area for miscellaneous notices and announcements.
  • The glass-encased boards on the second floor are for official notices from the registrar.
• The Third Floor
  • There is a glass-encased board by Studio 301 for announcements of Juilliard activities and official notices.
• Fourth Floor
  • There are two boards on the fourth floor located close to the elevators: one is a glass-encased board for activities announcements, and the other is a student message board. Feel free to leave messages here for your classmates.
• Fifth Floor
  • There is a board in the payphone alcove near the library entrance for official Juilliard activities and announcements.
• Elevator Banks on Third, Fourth, and Fifth Floors
  • The glass-encased boards outside the elevators on these floors are for Paul Hall and Morse Recital Hall announcements and other notices of special Juilliard events.
• The Dance and Drama Divisions each have boards specifically for the students in their departments. The drama board is on the third floor near the drama dressing rooms. Here students may leave and receive messages. The dance board is located outside the Dance Office with class, rehearsal, and audition schedules posted as well as advertisements and announcements from the Dance Division and the dance world. It is strongly encouraged that students read the bulletin boards daily.
• Advertisements for rooms for rent, apartments for rent, apartments for share, etc. must be listed in the Office of Residence Life located on the 11th floor of the Rose Building.

You are not permitted to post housing listings. Advertisements for rooms for rent, apartments for rent, apartments for share, etc. must be listed in the Office of Residence Life located on the 11th floor of the Rose Building.

Practice Rooms
Practice rooms are available to all registered students on a first-come basis during normal school building hours. Since practice rooms cannot be reserved, there is absolutely no guarantee that you will be able to find a room at any particular hour of the day. Also, if you leave your room, there is a great likelihood that it will be taken by the time you return. Leaving personal belongings or a student ID does not reserve a practice room. NOTE: Do not leave instruments or other valuables unattended in practice rooms. Juilliard is not responsible for lost or stolen items.

Practice rooms are for the use of registered Juilliard students only.  A  valid Juilliard ID is required and must be displayed in the holder provided on each practice room door. You are not permitted to bring outside friends to practice with you. There is no food, drink, or smoking in the practice rooms. Pianos may not be moved and piano stools, benches, and chairs may not be removed from the practice room.

NOTE: Each instrumental major (pianists excepted) is encouraged to obtain a personal folding "wire" music stand. The School is not obliged to supply stands for individual practice or for small "ad hoc" chamber groups. Third-floor orchestra stands are not to be used outside Rooms 305 or 309 under any circumstances.

Please be advised that Pre-College students have privileged use of the practice rooms before 7 p.m. on Saturdays. During that time, College Division students will be allowed to use the practice rooms solely at the discretion of the security officers. No practicing is permitted in the classrooms unless scheduled through the Registrar's Office. You may sign up for a classroom at the Registrar's Office during regular business hours: Monday - Friday, 9 a.m. - 5 p.m.

No practicing is permitted at any time in teaching studios. Also, no music practice is permitted in drama classrooms at any time, except through a special arrangement with the Drama Division office, Room 402. It is not permissible for students to be in possession of Juilliard building keys without authorization from the dean.

The dance studios are for the exclusive use of the Dance Division students. There is a sign-up sheet on Friday afternoons listing the times the dance studios are available for dance student practice. Seniors are given priority for production class, but at other times, sign-ups are done on a first-come, first-served basis. Any members of The Juilliard School wishing to use the dance studios may only do so if they request permission through the Dance Division offices, ext. 255.

Publicity
The Office of Communications works with newspapers, magazines, radio and television stations, online services, and other media here and abroad. The wide range of public information and services provided by this office includes some hometown media placement about student activities, recitals, scholarships, and other honors; radio programming; and the production of printed concert programs (utilizing soloists' bios and photos).

Students selected for concerto or solo performances with Juilliard ensembles must bring a bio and and send a headshot digitally (high resolution - 300 dpi photo) to the Communications Office in Room 210 at 10 a.m. the morning after being chosen. To help this office serve you better, you should inform the Communications staff of your recitals, concerto performances, competitions or prizes, and other newsworthy activities.

2007 - 2008 RECITAL PROCEDURES AND REQUIREMENTS

Information regarding non-required recitals is available in the Concert Office.

ALL RECITALS AND PUBLIC PERFORMANCES MUST BE APPROVED BY THE CONCERT OFFICE.  Application forms, available dates, and detailed instructions are available in the Concert Office. All Recitals MUST take place in either Paul Hall or Morse Hall. (Percussion recitals should take place in Room 309, and organists may make arrangements to perform in churches, but an application form must still be completed.) There is a $100 fee for changes or cancellations made within two months of your recital date. (If changes are made for medical reasons, a doctor's note must be received.)

PROGRAM INFORMATION & STAGE SET-UP DIAGRAMS ARE DUE TWO WEEKS PRIOR TO YOUR RECITAL.  . Programs must be typed and have your teacher's signature before submission. Large ensemble pieces are not allowed without prior written approval of the Concert Office. A 30-minute dress rehearsal in the recital hall may be booked when all of the above information has been received.

RECITAL RECEPTIONS ARE NOT ALLOWED IN THE BUILDING.
Due to increased schedule demands, rooms within the building are no longer available for receptions. Please make arrangements with the cafeteria or with other local establishments.

All audio/video taping must be pre-arranged with the Concert Office and the Recording Department.

COMPLETE RECITAL PROCEDURES AND REQUIREMENTS ARE POSTED IN THE CONCERT OFFICE.

Recording Department
The Juilliard Recording Department, located in Room 319, is a multi-track professional recording facility. The studio is equipped to produce two-, four-, and eight-track recordings; digital recording and editing; compact disc production; video recording and editing; and video and audio duplication. These facilities are available to students at a nominal rate. The studio is also available to record student recitals in Paul Hall and Morse Recital Hall. Reservations and appointments for studio time can be arranged by contacting the studio personnel. You are advised to schedule time well in advance.

The Recording Department also makes tape recordings of all evening performances in the Juilliard Theater, and of programs for the School archives. If you are a participant in these performances, you can obtain copies of these recordings at a minimal cost. For information on current rates and availability, please stop by the Recording Department, Room 319, during business hours: Monday - Friday, 9 a.m. - 5 p.m.

Student Lounge
The student lounge is located on the 11th floor of the Meredith Willson Residence Hall. Many social events and educational programs for residents and non-resident students are held in this space throughout the year. This lounge is also home to a large screen TV and a pool table. Pool table equipment can be checked out through the Office of Residence Life. The computer lab and fitness room are also available to all currently registered Juilliard students. In the Juilliard building, the student lounge is located on the second floor behind the Office of Student Affairs. Vending machines are located in this lounge for your convenience.

Visitor Passes
Passes for visitors to the School are issued to you upon presentation of your ID card. You may obtain visitor passes from the guard at the front desk. Only two passes are issued per student per day. Passes are for visiting privileges ONLY — visitors MAY NOT use or share practice facilities. Guest passes for the residence hall may be obtained in the Office of Residence Life.