Mail Service Guide

Mailroom
The Mailroom is located on the east end of the second floor, in Room 234.
Package pickup hours are : Monday - Friday ,10 a.m.to 4:40 p.m.


Mailroom Services(Shipping/Mailing): Morning: 10:00 a.m. to 12:30 p.m. ; Afternoon: 2:00 p.m.  to 4:20 p.m. Outgoing mail must be in the Mailroom by 4:20 p.m. for processing and delivery to the Post Office.


Incoming Mail:
U.S. Postal Service: Delivers mail to The Juilliard School daily except Sunday. Generally, regular mail is delivered to the school by 10 a.m.; Express Mail arrives around 1:30; Priority Mail arrives between 4 a.m. and 5:30 p.m. Private courier services: deliver through out the day at the (approximate) following times: UPS: 11:00 AM, Fed Ex: 10:30 AM, Airborne & DHL by 1:00 p.m. These services do not generally deliver on Saturday. Saturday delivery is discouraged for security reasons.


Address Format:
Your mailing address is:
Your Name
60 Lincoln Center Plaza , Student Box xxx
New York, NY 10023-6591

Do not write P.O. Box; that is for Post Office use only. Using P.O. Box can delay incoming mail.


Student Mailboxes:
Student mailboxes are in the north wall of the Mailroom, facing the Copy Center .
Mail is delivered to the Student boxes the day it arrives, usually by 4 PM, Monday - Friday. Mail received in the afternoon will be delivered the following business day. There is a slot in the Mailroom door for mis-delivered mail. Please return any mail that does not belong to the Mailroom staff, or place in the slot if the Mailroom is closed. Your mail delivery will be expedited by including your student box number on all incoming mail. Please inform all correspondents of this number.
Your Mailbox remains the same for your time at Juilliard. Take care of the key! There is a $ 20 fee for a lost mailbox key.
Forwarding mail: When you no longer have a student box at Juilliard we will forward your mail for no longer than 90 days. After n90 days we will return all improperly addressed mail to sender. When you leave Juilliard, please check with the Registrar's Office to verify they have the correct Permanent Address on file.


Packages:
We are unable to accept Cash On Delivery (COD) packages.
Mail and small packages are delivered into your mailbox. Larger packages, Courier Service Packages, Priority Mail with Delivery Confirmation and Overnight packages are assigned a white or blue "PACKAGE SLIP " which is placed in your mailbox the day the package is received. Packages are then held in the locked Package Storage room. White slips are for First Class, Priority Mail and UPS ground.
Blue are for Express and other Courier items (FedEx, etc.)
You must bring the Package Slip with you when you pickup your package. Please pick-up all packages within three days. After two weeks a second slip will be issued. After one month the items(s) will be returned to the sender.


Mail Security:
Juilliard receives an average of more than 1500 pieces of mail every day for students, staff and faculty. Every effort is made for prompt and accurate delivery.
The United States Postal Service guidelines for security of all mail state: never send or receive cash in the mail.

¨Instead of money, ask for a check or money order.
¨Use " signature tracking " when valuables are sent to you. This requires an authorized signature for the package to be delivered.
¨When expecting a valuable item, please notify the mailroom in advance and describe what it is, when it will be shipped and by what service. If possible obtain the tracking number in advance and track the item in transit.
¨Ship items to arrive on weekdays when they can be delivered directly to the Mailroom.

You must have the package slip before coming to the Mailroom to get a letter or package.


Mailroom services:
The Mailroom does not sell stamps. There is a Post Office on the Southwest corner of 68th Street and Columbus Ave., open 8 a.m. to 8 p.m. Monday through Friday, and 9 a.m. to 1 p.m. Saturday.
Mailroom work area is off limits except to staff and authorized persons. When in the Mailroom please remain behind the counter and wait for someone to serve you.

Students may use the Mailroom to send out small numbers of letters.
When necessary, postage will be applied with the postage meter at the face value. Students may use the courier services (UPS, Fed Ex, TnT, etc.) to ship out documents and packages at cost. Payment must be made at the time of the shipment and paid by check when the cost is over $10. This service is a privilege and must be done in accordance with the Mailroom schedule.

Please direct any questions you have to Luis Rivera, Mailroom Supervisor, Ext. 263, Room 234, email: lrivera@juilliard.edu

Thank you for your cooperation
Office Services/Mailroom

 

 
 
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